The Triora Group

With my new role at SSG Limited, I’m attending some sessions at OAUG that are related to the Telecom marketplace.  SSG Limited has over 10 years of experience with Oracle’s Communications Billing and Revenue Management (previously Portal).

Oracle also offers Metasolv (purchased in 2006) which is an Operations Support System (OSS) for the communications and media industry.

Right now I’m sitting in a session by Andrew Fruhling discussing what Oracle has seen in Telecom space during the last year.  Some of his highlights were:

• 30+ new customers going live with Oracle Communications applications
• 25 new product releases for Communications applications
• New services including WiMax, SaaS, hosting, prepaid, conferencing, triple-play….
• Reached the 100 million subscriber BRM Benchmark
• BRM product received the top rating from Gartner
• Over 100 new customers for Oracle Communications applications
• Increased leadership in TMF

He then discussed the industry pressures and trends including 1) Growing competition, 2) Common systems for Customer Fulfillment, 3) Increased Focus on Customer cross/up sell,  4)Supporting Next Generation Services/SOA, and 5) Industry Consolidation.

One of his first topics was about using Application Integration Architecture (AIA) for better integration between the many systems most organizations have.  Oracle already offers several Telecom Process Integration Packages (PIP’s).

He then emphasized that Oracle is continuing to focus on incorporating industry standards in their products such as SOA, XML and BPEL.

Lastly he said that Oracle is planning a number of new releases for their Communications products in the next year.

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